Frequently Asked Questions
Everything you need to know about your Pelsbarn shopping experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please contact our support team to initiate a return or exchange.
What materials are used in Pelsbarn products?
We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium blends designed for both comfort and durability.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Ideal for a secure checkout experience.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 2 hours of placement by contacting our customer service team immediately.